IMPLEMENTATION GUIDELINES ON COVID-19 ELECTRICITY RELIEF FOR LIFELINE CUSTOMERS

Following the President of Ghana’s directive, the Government of Ghana(GoG) is to absorb 100% electricity bills for lifeline residential customers (customers who consume between 0-50kWh) per month, from now till the end of the year (July – December, 2020).

We wish to outline the implementation guidelines as follows:

Lifeline customers on both prepaid and postpaid metering systems will realise their relief effective August, 2020 to January, 2021

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ECG Power: Convenience in your Hands

ECG Customers with Smart Prepaid Meters or Postpaid Meters can now purchase credit/Pay Bills at their convenience, using their phone.

The hustle of having to join a queue and the difficulty of purchasing credit at odd hours has come to an end.

No more hustle as this app will not only help you purchase credit/top up/Pay bills, but also help track your purchases/payments and consumption.

Report faults, Understand Your Bill, Make Enquiries