In 1999, the Public Utilities Regulatory Commission adopted a tiered residential rate structure that had unintended consequences, especially for pre-paid customers.
Recognising the growing complexity of the tariff, ECG has realigned the tariff to a simpler one and provides residential customers, who consume above the lifeline, rate some long-overdue relief from high bills. It also brings some huge relief to prepaid customers who consumed above the lifeline threshold because of the complexity of billing.
Changes in the tariff take effect from July 1, 2016. Mr Ebenezer Baiden, Electricity Company of Ghana’s General Manager for Regulatory and Governmental Affairs, explains what changes are expected for residential customers from July 2016 and beyond.