In their quest to ensure customers are delighted, the Electricity Company of Ghana Limited (ECG) has pledged to prioritise customer satisfaction and project implementation.

“As a customer-focused organisation, one of our key success indicators is a satisfied customer base. Therefore, we are passionate about constantly improving our customer services to ensure that our customers are always delighted,” Mr Kwame Agyeman-Budu, the Managing Director of ECG, said.

Seven districts under the Tema Regional Office of the Electricity Company of Ghana (ECG) have embarked on its monthly campaign against power theft and improving revenue collection.

Apart from the Krobo district, which did not participate, the Tema North, Afienya, Prampram, Ada, Nungua, Tema South and Ashaiman districts all actively were involved in the campaign.

The Electricity Company of Ghana (ECG) has commissioned two new Customer Service Centres in the Volta Region.

The service centres, located at Adidome in the Central Tongu District and Abor in the Keta Municipality, were to boost the company’s strategic policy of promoting corporate visibility and delivering quality and excellent services to customers.