The Electricity Company of Ghana (ECG) says it’s targeting some 70 percent in customer satisfaction by the end of this year as it moves to improve services for customers.
Vice President, Dr Mahamudu Bawumia, had charged the management to Electricity Company of Ghana to improve its collection rate to help turnaround the fortunes of the country's energy sector.
The Electricity Company of Ghana has introduced a new shortcode; *226# for its non-smartphone users to recharge their prepaid credit digitally.
The Tema Region of the Electricity Company of Ghana (ECG) has retrieved GH¢88,184.56 from customers who engaged in illegal power connections during the Christmas holidays.
Electro-Volta House
P. O. Box 521
Accra, Ghana
Call Centre: +233 302 611 611
Tel: +233 (302) 676727-47
Email: ecgho@ecggh.com
